Mail in service · Melbourne VIC
Console Repairs for Melbourne, by Mail
We are not located in Melbourne. Our workshop is in North Perth, WA — this page is about our mail-in service, which covers Melbourne and the rest of VIC through Australia Post. Your device is repaired by the same hands as every local job and travels back to you tracked.
Plenty of Melbourne gamers post us controllers in particular: a drifting DualSense fits a small satchel, and hall effect sticks fitted for $60 beats replacing a controller at retail.
The process is simple: book and pay online, choosing Post it in instead of a drop-off time. Once we confirm your order, you get the postal address and packing instructions by email. Lodge the parcel at any Melbourne post office, and from there tracking covers both directions. Postage from Melbourne typically runs three to six business days each way.
What Melbourne customers post us
Controllers and Joy-Cons are the easiest: they fit a small satchel. Consoles need a sturdy box. Everything on the services list can be posted.
Hall Effect Joystick Upgrade
$60Small satchel post
Joy-Con Drift Repair
$30–$60Small satchel post
Xbox Controller Drift Repair
$40–$60Small satchel post
Switch Screen Replacement
$140–$180Boxed parcel post
PS5 HDMI Port Repair
$130Boxed parcel post
Console Diagnostics
Quote firstBoxed parcel post
Mail in from Melbourne: FAQs
Do you have a workshop in Melbourne?
No — and we would rather say that plainly than imply otherwise. Every repair happens at our workshop in North Perth, WA. Melbourne customers use the mail-in service: Australia Post carries your device both ways with tracking, and the repair work is identical to a local drop-off.
How long does a mail-in repair take from Melbourne?
Postage from Melbourne is typically three to six business days each way, and most repairs are completed within a day of the parcel arriving. As a rule of thumb, allow a week and a half door to door for standard repairs.
What does postage cost?
You pay normal Australia Post rates to send it to us (a controller travels in a small satchel for around $12, a console around $20 to $25). Return postage home is included in your booking total: $12 for a single controller or handheld, $20 for a console or any booking with more than one device.
Is the warranty the same as for local customers?
Identical: a 30-day parts and labour warranty on every repair, and for mail-in jobs it starts the day the parcel is delivered back to you, not the day we post it.
Book from Melbourne in under 2 minutes
Choose Post it in on the schedule step. Nothing to post until we confirm.
Book a Mail In Repair →Full details on packing, pricing and tracking are on the mail in repairs page.