Mail in service · Adelaide SA

Console Repairs for Adelaide, by Mail

We are not located in Adelaide. Our workshop is in North Perth, WA — this page is about our mail-in service, which covers Adelaide and the rest of SA through Australia Post. Your device is repaired by the same hands as every local job and travels back to you tracked.

Adelaide is the shortest hop to us of any eastern capital, so parcels often make the trip in a couple of days each way. Console or controller, the whole process runs on tracking from your door and back.

The process is simple: book and pay online, choosing Post it in instead of a drop-off time. Once we confirm your order, you get the postal address and packing instructions by email. Lodge the parcel at any Adelaide post office, and from there tracking covers both directions. Postage from Adelaide typically runs two to four business days each way.

What Adelaide customers post us

Controllers and Joy-Cons are the easiest: they fit a small satchel. Consoles need a sturdy box. Everything on the services list can be posted.

Mail in from Adelaide: FAQs

Do you have a workshop in Adelaide?

No — and we would rather say that plainly than imply otherwise. Every repair happens at our workshop in North Perth, WA. Adelaide customers use the mail-in service: Australia Post carries your device both ways with tracking, and the repair work is identical to a local drop-off.

How long does a mail-in repair take from Adelaide?

Postage from Adelaide is typically two to four business days each way, and most repairs are completed within a day of the parcel arriving. As a rule of thumb, allow a week and a half door to door for standard repairs.

What does postage cost?

You pay normal Australia Post rates to send it to us (a controller travels in a small satchel for around $12, a console around $20 to $25). Return postage home is included in your booking total: $12 for a single controller or handheld, $20 for a console or any booking with more than one device.

Is the warranty the same as for local customers?

Identical: a 30-day parts and labour warranty on every repair, and for mail-in jobs it starts the day the parcel is delivered back to you, not the day we post it.

Book from Adelaide in under 2 minutes

Choose Post it in on the schedule step. Nothing to post until we confirm.

Book a Mail In Repair →

Full details on packing, pricing and tracking are on the mail in repairs page.

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